Frequently Asked Questions



Returns & Exchanges

How long does shipping take for my order to arrive?

Will I get tracking info for my order?

How do I get FREE shipping?

Why hasn't my tracking information updated?

My tracking information says it was delivered, but I never got the package. What do I do?

How do I change my shipping address on my order?

Do you offer international shipping?

Where do you ship from?

How to I remove a product if it's stuck in my cart?

Can I wear my stainless steel necklace in water?

Where can I read customer reviews?

How much does shipping cost?

Do you have a warranty on your products?

Why didn't I get an order confirmation email?

Do you offer wholesale accounts?

Why does it look like my card got charged twice?

How do I know what size to order?

How long have you been in business?