Frequently Asked Questions

FAQ's

ANSWERS TO COMMONLY ASKED QUESTIONS:

Returns & Exchanges

How long does shipping take for my order to arrive?

Will I get tracking info for my order?

How do I get FREE shipping?

Why hasn't my tracking information updated?

My tracking information says it was delivered, but I never got the package. What do I do?

How do I change my shipping address on my order?

Do you offer international shipping?

Where do you ship from?

How does UPS Overnight shipping work?

Can I wear my stainless steel necklace in water?

Where can I read customer reviews?